Within Australia
1300 101 581

CONNECT

WITH US

From Outside
Australia

+61 7 329 55055

Within Australia
1300 101 581

CONNECT

WITH US

From Outside
Australia

+61 7 329 55055

Virgin Australia - Connect Logo_8.06.22-01.png
Peer Support Progam

Within Australia
1300 101 581

From Outside
Australia

+61 7 3295 5055

Confidential Support 

For Peers - By Peers

24/7 Crisis Support
Lifeline 13 11 14

If you or a family member needs immediate and urgent support, Lifeline is available to provide crisis support to adults and children
24 hours a day, 7 days a week.  

In An Emergency
Call 000

If you are concerned for the safety of yourself or another person
 

About CONNECT

Welcome to CONNECT, a confidential Peer Support Program for all Virgin Australia team members. It is a network of support coordinated by peers, for peers.

 

CONNECT provides initial confidential support and a point of contact for team members who are experiencing issues at work or at home, such as stress, mental health concerns, work challenges, family and relationship difficulties, personal trauma, life balance, substance misuse or following a workplace incident.

 

CONNECT can also assist in linking team members to other internal and external supports, including Group Medical and Psychologists.

 

CONNECT Peer Support Volunteers are team members from across the business that understand and can relate to those challenges that others face in their personal lives and at work. They are trained and supported by qualified Mental Health Professionals to support the wellbeing of team members in a caring, empathetic, confidential, and non judgemental way.

 

There are over 80 CONNECT Peer Support Volunteers available to listen, support and assist in linking you to other support pathways and services as needed.

 

Seeking early support can be helpful when experiencing stress or other struggles. Call CONNECT to talk to a Peer Support Volunteer or reach out for support when at work – our Peer Support Volunteers can be identified as they will be wearing a CONNECT lanyard or pin.

 

CONNECT recognises the importance of privacy and confidentiality when seeking support. Further information is contained in the Privacy Statement for Peers.

We are here to support you

Your job is different to your friends and family.

 

And sometimes they just don’t get it because working in aviation is unlike any other industry , which can sometimes mean when you talk to your inner circle about your job, they just don’t really get it.

 

That is where the CONNECT Peer Support Program may help you.

 

You can have a confidential chat to someone who understands the demands and pressures of the job and the industry

 

And maybe they have been right where you are and have felt exactly what you are feeling

Within Australia
1300 101 581

From Outside
Australia

+61 7 3295 5055

We Listen, We Get It and We Care

Interested in becoming a Peer Supporter? 

Click the button below to register your interest.